To report a problem or get technical help, please email wecanhelp@interlochen.org.
Identified - Fiberoptic connection to Fine Arts was damaged during an underground dig event between Admisson and Fine Arts.
Last update on
We noticed that a few of our partners are currently being hit by Bots. We are working with moving partners to be behind Cloudflare, which will mitigate this issue. Tickets are being sent out to partners explaining what steps need to take place. Expect a ticket by Friday, May 23rd.
Last update on
Monitoring - Mitigating measures have been successful. We will continue to monitor. Jun 02, 2025 - 12:14 EDT
Last update on
Koha Slowness
Fine Arts building network outage
Campus Internet and Phone Services
On campus wifi, ethernet, and campus Cisco phone services.
Increased Error Rates
Vimeo - Interlochen’s Video and Webcast Platform
Bonisteel Library - EZProxy Database Services
EZProxy database connection services hosted by OCLC
Interlochen Online - Course Sampling on Canvas
Interlochen Online's course sampling Canvas system.
Maintenance and Environmental Services Work Order System
Brightly Software, used to create and manage maintenance and EVS work orders. If unavailable or down, please call 231.276.7590
Retail Services - Lightspeed
Core system for MelodyFreeze and Scholarshop. Runs in-store purchases and payments
StatusGator